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Dealing with difficult clients is a common part of many jobs, but some encounters are so outrageous they push workers to the breaking point. In this article, we’re diving into 12 jaw-dropping moments where entitled clients made employees seriously consider quitting. From unreasonable demands to outright disrespect, these stories highlight the kinds of situations that make even the most patient workers throw in the towel.
1.
“I work as a waitress. Once, I was serving a couple that was constantly arguing. As they were leaving, I reached for the bill and noticed the woman taking the tip and putting it back into her wallet. I asked if something was wrong, and she said, “You did a great job. But I’m not about to leave extra money when we already spent enough tonight.”
2.
“I used to work in retail. I had a customer who was in often and was very needy. She usually just talked to sales associates without buying anything. I was ringing her up, and she requested that every item individually be double bagged in case it ripped. She had a ton of items and there was one that I forgot to double bag. After she went out to her car, she stormed back in, threw her ripped bag up on the counter, and started yelling at me in front of other customers for not bagging it correctly. The item was a small bathroom rub with no sharp corners, and heavy bags usually ripped from the handles. I’m pretty sure she tore it open by hand when she saw it wasn’t doubled up. My manager calmed her down by letting her talk about it for 20 minutes. She must be pretty lonely.” BreadAndCheez / Reddit
3.
“I was working for a small ISP as phone tech support when this very entitled woman called. She was not very cooperative with troubleshooting and asked for a tech to come out on a service call. Ok, I set up the first available appointment for her, scheduled 2 days out. She blows up and insists I arrange an appointment today. I start to explain that that would mean bumping someone’s existing appointment but she isn’t having any of it. She names my boss’s boss by name, claims to be a personal friend, and says she’ll get me in trouble with the boss if I don’t give her what she wants. Something clicks in me and I decide this woman has had all the help she’s getting from me. I flat state I can’t give her an earlier appointment. She asks to speak to my supervisor, and I refuse. She asks for my name, and I refuse (I had given my name at the beginning of the call but of course, Ms. Entitlement hadn’t paid attention). She was furious, I politely said goodbye and hung up.
Now, my company records all customer service calls. Potentially, I could have got in trouble for this, but I never heard another word about it.” DanTheTerrible / Reddit
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